Aspen Rewards, Aspen Publishing Loyalty Program Terms and Conditions
Updated August 2025
THESE PROGRAM TERMS AND CONDITIONS ("PROGRAM TERMS AND CONDITIONS") INCLUDE A CLASS ACTION WAIVER AND JURY TRIAL WAIVER, AND REQUIRE BINDING ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE MOST DISPUTES EXCEPT AS OTHERWISE PROVIDED BELOW. IN ARBITRATION THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. PLEASE READ THE PROVISIONS BELOW CAREFULLY AS THEY AFFECT YOUR LEGAL RIGHTS.
BY PARTICIPATING IN THE PROGRAM YOU AGREE TO ACCEPT THESE PROGRAM TERMS AND CONDITIONS AND ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND CONSENT TO THE TERMS OF SERVICE WHICH ARE INCORPORATED INTO, AND MADE A PART OF THIS CONTRACT.
OUR PRIVACY POLICY EXPLAINS HOW WE COLLECT, USE, AND SHARE YOUR PERSONAL INFORMATION. BY PARTICIPATING IN THE PROGRAM, YOU ARE CONFIRMING THAT YOU UNDERSTAND AND AGREE TO HOW WE COLLECT, USE, AND SHARE YOUR PERSONAL INFORMATION. IF YOU MAKE A REQUEST TO DELETE YOUR PERSONAL INFORMATION, THIS CANNOT BE UNDONE. DELETION REMOVES YOUR PARTICIPATION IN THE PROGRAM, INCLUDING RECORDS RELATED TO REWARDS, BENEFITS, POINTS, AND ANY AVAILABLE PROMOTIONS. THE COMPANY IS NOT ABLE TO REINSTATE YOUR ACCOUNT AND YOU WILL NO LONGER ACCRUE POINTS OR REWARDS.
IN THE EVENT THERE IS ANY CONFLICT AMONG THESE PROGRAM TERMS AND CONDITIONS OR THE TERMS OF SERVICE, THESE PROGRAM TERMS AND CONDITIONS WILL GOVERN. ASPEN PUBLISHING RESERVES THE RIGHT TO UPDATE OR MODIFY THESE PROGRAM TERMS AND CONDITIONS AT ANY TIME WITHOUT PRIOR NOTICE. THOSE CHANGES WILL GO INTO EFFECT ON THE LAST UPDATED DATE SHOWN IN THE REVISED PROGRAM TERMS AND CONDITIONS. FOR THIS REASON, WE ENCOURAGE YOU TO REVIEW THE PROGRAM TERMS AND CONDITIONS PERIODICALLY AND WHENEVER YOU VISIT OUR WEBSITE.
The Aspen Publishing Loyalty Program, Aspen Rewards (the “Program”) is offered exclusively by Aspen Publishing, LLC and its affiliates (collectively with its subsidiaries, affiliates and related entities the “Company”)). The Company may at any time amend, modify, supplement, or terminate the Program, these Program Terms and Conditions, the structure for earning rewards, or reward levels, even though such changes may affect the value of rewards, or the ability to obtain certain rewards. If the Program is terminated, all unredeemed benefits will be forfeited without any obligation or liability and will not be honored upon termination or after the conclusion of the notice period, if any notice is required by law. Under no circumstances will we be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other circumstances beyond our reasonable control.
We reserve the right to cancel or suspend a Member’s (also referred to as "you," and "your") participation in the Program or any Rewards earned and not yet used in the event of suspected fraud, abuse of rewards privileges, violation of these Program Terms and Conditions, or at our discretion. The Program is limited to the United States, including Puerto Rico, only. Members are responsible for any tax liability related to participation in the Program.
Effective August 8, 2025, to qualify as a Member, you must have an online account with the Company and existing account holders must opt to upgrade your account to participate in the Program. You must provide your email address and be signed into your online account to earn points on Qualifying Purchases. It is the responsibility of the Member to ensure that all personal information, including email and address are accurate and current.
Transactional Emails
When you sign up for the Program and give us your email, you consent to receive transactional messages from us regarding the Program. Transactional emails are sent to you related to your Program membership including, but not limited to, the following: welcome email; recurring membership status statements and/or updates; issuance of rewards points earned; reminder of upcoming expiration of earned points; etc. To stop receiving these transactional emails, you must cancel your Program membership.
Membership in the Program
Open to natural persons only. Corporations, groups, and associations are not eligible to participate in the Program. Membership in the Program is available to any U.S. resident, including residents of Puerto Rico, who is at least 16 years old and signs up by providing applicable information to register an account. Membership is free and optional. No purchase required to sign up. The Company may decline membership in the Program to any enrollee at our discretion and without prior notice.
Each person is limited to open one eligible online account. If there is a dispute regarding ownership of the email address used to enroll in the Program, the owner will be deemed to be the natural person who is assigned to the submitted email address by the domain associated with the submitted email address.
Members must maintain an active Program membership to earn and redeem points. You may opt out of the Program at any time. If you opt out of the Program, you will no longer earn points or be able to redeem points and you will forfeit your unused and unexpired points. Deletion of points is final and cannot be reversed.
Qualifying Purchase
A Qualifying Purchase is defined as merchandise purchased at https://aspenpublishing.com/ for personal use. Excludes purchases for resale, or amounts for sales tax, state fees, gift packaging fees, shipping and handling or delivery charges as well as any transaction amount paid with earned rewards, a purchase order, gift card, merchandise credit, mail certificate, gift certificate, credit voucher, refund check, or any other type of credit.
Communication of Benefits
Communications regarding the Program, including benefits, and promotions will be sent via email so please keep your email address current. Company is not responsible for communications, offers, or rewards sent to out-of-date email addresses.
Earning Points
To earn points, you must be signed into your account online. Members are eligible to earn points at 1 point per $1 of Qualifying Purchases. In addition, any transaction amount paid with earned rewards, a purchase order, gift card, merchandise credit, mail certificate, gift certificate, credit voucher, refund check, or any other type of credit, will not earn any points. Other exclusions may apply during special promotions.
There is no limit as to the number of points you can earn. You may only redeem up to 1,000 in rewards per transaction. Points received for items that are returned will be deducted from your points balance at the time of the return. If any deduction puts your account into a negative points balance, you will not be eligible to use your rewards to receive a discount until you earn a positive balance of 250 points.
BONUS POINTS:
From time to time, the Company may offer the opportunity to earn bonus points. The promotional materials may identify additional qualifying events, exclusions, and restrictions.
Redeeming Rewards
Rewards can be redeemed at https://aspenpublishing.com/ for the purchase of merchandise based on the following thresholds:
- 250 points 10% off your next Qualifying Purchase
- 500 points 15% off your next Qualifying Purchase
- 1,000 points 18% off your next Qualifying Purchase
Rewards cannot be used for the purchase of gift cards, for taxes or state fees, packaging fees, shipping & handling or delivery charges, and gift wrap charges. You must be signed into your online account in order to apply rewards to a purchase transaction online. The value of your reward will be prorated across items purchased and reflected on your receipt. If you return merchandise purchased with rewards, and to the extent we can identify the value of the reward points used in the original purchase, then the dollar value of the rewards allocated to the item(s) returned will be converted to points and credited to your membership account.
Points have no cash value and cannot be exchanged for cash or credit. You have no ownership interest in points, and these points collected do not constitute property. The use of the word "earn" or similar language in marketing materials and these Program Terms and Conditions do not imply that the points have any value prior to conversion or redemption. Points may not be purchased or sold and are not transferable.
Expiration of Points
If there is no earning or redeeming of points in your Program membership account at least once every 13 months (from your last Qualifying Purchase), all earned and unredeemed points will expire and be forfeited, and we may close your Program membership account.
If you return merchandise purchased with rewards, the dollar value of the rewards allocated to the item(s) returned will be converted to points and credited to your Program membership account to the extent we can identify that rewards points were used in the original purchase. If your points balance is insufficient to cover a deduction related to a return, your points balance may become negative. Subsequent points earned will first be applied to reduce that negative balance. Returns of gifts you received but which you were not the original purchaser or return of items purchased without noting your Program membership will not be tied back to your account for return credit of any associated points. In a return transaction where reward points were used to reduce the total amount paid, you are entitled to a refund for only amounts actually paid.
Customer Service
For questions or assistance with the Program, please contact us at support@aspenpublishing.com.